In this episode of Digital Transformation Bytes, Brad speaks to Mark Allen, COO of A5 Rail, a Houston-based rail consultancy, to explore how capturing workforce knowledge is essential to driving rail’s digital transformation.
Digital change isn’t just about technology, it’s about people. Mark shares his insight into how the most experienced rail professionals, often the most resistant to change, are actually the key to making digital transformation successful. When their knowledge is captured and their buy-in secured, real change can happen from the ground up.
We discuss practical ways to extract valuable insight from frontline workers before it’s lost, and how to embed that knowledge into digital processes that support safer, smarter, and more efficient operations.
The conversation also covers:
- How to gain trust and reduce resistance to change
- How ‘gamifying’ training is a game changer
- A glimpse at the AI-future of the industry
- What ‘good’ digital transformation looks like
Whether you’re a operator, consultant, or digital leader, this episode offers real-world advice on driving rail’s digital transformation through collaboration, trust, and knowledge sharing.
Watch to discover how the rail sector can unlock its future by empowering the people who’ve built its past.
Also available on Spotify
