“Since this is now an official part of our evaluation process, and more seamless than pen to paper, the number of completed failure reports has increased 60% vs last year. Additionally, our sales team reports that the software has greatly aided their efforts in closing jobs.”

"Using paper-based checks was something very ingrained into the processes here, and even highly experienced staff can sometimes miss something, so WorkfloPlus seemed a great starting point for our desire to change and modernise the way we work."

"It’s opened up our eyes to different ways of working. There’s a lot of the older generation in Welsh Water, so WorkfloPlus will help us get their input into the future."

"WorkfloPlus allows us to show the engravings on individual parts and of course you can enlarge the photo for even finer detail. It also means that lots of the many smaller checks are never missed, like checking the paint film build next to the cap, it’s easy to forget unless you have digital instructions to follow."

WorkfloPlus is an integral part of our Digital growth strategy as we continue to broaden our use of technology and digitise our business processes.

"There is a constant need to provide evidence to both internal and external regulators regarding quality, health and safety and environmental controls. Having the ability to track and report on the development of a process was not possible with our old paper processes."

“By working smarter, not harder and ensuring we get it right first time is the remit of this WorkfloPlus and HMT project, enabling frontline efficiencies of up to 70 per cent and significant track safety improvements."

"Staff quickly found using WorkfloPlus to have major benefits over the paper-based processes. The great thing about it is that we can build a workflow in five minutes, upload it and try it out there and then."

“After bringing WorkfloPlus into our business, we estimate a saving of around £8m over 5 years in better stock management & improved visibility which helps decision making.”