Keeping Utilities Reliable, Safe, and Future-Ready

From maintaining essential services to meeting regulatory demands, WorkfloPlus helps utilities streamline operations, empower teams, and embrace the future of energy and water management.

Operate safely. Improve efficiency. Deliver more, every day.

Utilities face unique pressures: ageing infrastructure, tight budgets, a retiring workforce, and strict regulations. 

WorkfloPlus empowers your teams to work smarter, safer, and more efficiently, while giving leaders real-time visibility, operational intelligence, and compliance confidence.

Utilities operations are complex, high-stakes, and highly regulated. Mistakes, downtime, or compliance failures can be costly. WorkfloPlus helps your teams work safely, efficiently, and confidently, delivering step-by-step digital guidance accessible on mobile devices, tablets, or desktops.

Frontline engineers and service crews follow standardised workflows that reduce errors, preserve critical operational knowledge, and make training new staff faster and easier.

Managers gain real-time visibility into field activities, asset health, and maintenance schedules, enabling smarter decisions, optimised resources, and lower operational costs. Live collaboration allows teams to resolve issues quickly without unnecessary site visits, keeping services running reliably and safely.

Proven in the field, WorkfloPlus simplifies compliance, improves efficiency, and equips utilities organisations for the challenges of today — while building the digital foundation for tomorrow.

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"There is a constant need to provide evidence to both internal and external regulators regarding quality, health and safety and environmental controls. Having the ability to track and report on the development of a process was not possible with our old paper processes."

Ensure every task is completed safely and accurately

WorkfloPlus replaces outdated paper-based processes with step-by-step digital instructions, giving frontline teams clear guidance for inspections, maintenance, and service delivery.

Standardised workflows reduce mistakes, prevent rework, and ensure tasks are completed correctly the first time. Managers gain confidence that operations are consistent and safe across every site.

Welsh Water

Get instant visibility into operations and performance

Field teams capture operational data immediately via mobile devices or tablets, removing delays from traditional reporting. Managers receive real-time insights into maintenance progress, equipment health, and network performance.

This enables proactive decision-making, quicker issue resolution, and reduced downtime, keeping operations smooth and reliable.

Protect teams and simplify regulatory reporting

WorkfloPlus automatically logs inspections, maintenance, and safety checks, creating a complete digital audit trail. It ensures adherence to HSE, ISO, and sector-specific regulations.

Embedding compliance into daily workflows reduces audit stress, mitigates risk, and gives managers peace of mind that frontline teams are safe and compliant.

Streamline work to reduce downtime and costs

Digital workflows remove bottlenecks in inspections, maintenance, and service delivery. Teams coordinate efficiently across multiple sites, ensuring critical infrastructure stays operational.

Efficiency improvements reduce costs, increase reliability, and support continuous service delivery to customers.

Utilities

Bridge the skills gap and retain essential expertise

WorkfloPlus captures operational knowledge digitally, enabling new or less-experienced engineers to follow standardised procedures. Critical expertise is preserved even as experienced staff retire.

This accelerates training, builds frontline confidence, and ensures managers can maintain high-quality performance across the organisation.

Utilities Worker

Anticipate issues before they become disruptions

Integration with CMMS and asset management systems gives managers predictive insights into equipment health. Maintenance can be planned proactively to prevent unplanned downtime.

Proactive maintenance keeps networks reliable, reduces emergency repairs, and ensures consistent service delivery.

Business Intelligence

Connect teams instantly to solve issues faster

Frontline staff can connect with experts or central operations via live video, photos, or voice notes. Issues are diagnosed and resolved immediately, reducing the need for specialist site visits.

This ensures tasks are completed correctly, safely, and without unnecessary delays, keeping operations on track..

Build a foundation for smarter, digital operations

Structured field data captured by WorkfloPlus feeds predictive analytics, AI-driven insights, and strategic decision-making. Utilities organisations can optimise today while preparing for automation, sustainability initiatives, and long-term digital transformation.

Accurate data enables continuous improvement, operational resilience, and competitive advantage.

Power Bi

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Our Approach

Intoware’s customer success model ensures your project achieves it’s goals, and provides ROI as quickly as possible.

Engage

On our Discovery call, we’ll find out about you and your existing processes to learn exactly what you’re looking for.

Design

Configure your workflows. Customise templates with our toolkit or build processes from scratch.

Deploy

Integrate your digital workflows with existing devices. We’re on hand to help with training, support and integration.

WorkfloPlus simplifies and standardises the most complex tasks.

Compliance

Stop worrying about visits from regulators and auditors. WorkfloPlus automatically builds rock-solid evidence trails for Health & Safety, ISO standards, and industry regulations. When inspectors ask "Can you demonstrate this was done properly?" At the click of a button you can!

Work Instructions

Convert your paper-based SOPs, machine setups, and maintenance procedures into smart digital work instructions that are always current, always accessible. When procedures change, just make the update once and instantly roll-it out across all devices. End the hassle of outdated printouts and version confusion.

Inspections

Transform routine inspections into early warning systems. Identify patterns in equipment deterioration, catch recurring problems, and demonstrate exactly when issues first appeared, and why. Turn your inspections into problem-prevention tasks that save your business money.

Training

Don't lose decades of experience when workers leave. WorkfloPlus captures how your best performers actually do the job, then turns that knowledge into training that new starters can follow. See exactly where people struggle and build a library of proven methods to pass on to the next generation

Take the first step on your digital transformation

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