A Connected Worker is a frontline employee who uses digital tools, data, and wearable technology to work more efficiently, safely, and accurately. Rather than relying on printed instructions, memory, or guesswork, Connected Workers access the information they need in real time. They use digital work instructions, digital operational workflows, remote support, and data capture tools as they complete their tasks.
Connected Worker technology creates a link between people and data. Each task becomes measurable, visible, and traceable. Workers are supported by technology that reduces risk and increases performance. This is especially useful in fast-moving environments where safety, quality, and consistency are essential.
The Connected Worker model is an important part of digital transformation. It gives frontline teams more support and helps organisations understand what is really happening during day-to-day work. When workers are connected, improvement becomes easier because decisions are based on real evidence rather than assumption.
How does a connected worker apply to WorkfloPlus?
WorkfloPlus is designed to support Connected Workers. It delivers digital work instructions directly to the devices that workers already use. Tasks can be completed on tablets, smartphones, or wearable devices, including RealWear wearables, entirely hands-free.
As Connected Workers complete tasks in WorkfloPlus, the platform automatically captures data in real time. WorkfloPlus therefore provides both guidance and traceability. Teams become more confident, less reliant on memory, and better supported in their daily work. The result is a safer, smarter, more efficient workforce.
