Human-in-the-loop refers to processes where humans remain actively involved in decision-making while using digital tools or automation. Instead of technology replacing people, it enhances their ability to work accurately and safely. This approach is important in environments where context, judgement, and experience are essential, such as complex, high-risk, or variable work environments.
Human-in-the-loop systems help prevent over-reliance on automation. They acknowledge that people often spot risks, exceptions, or improvements that digital systems cannot. Humans provide flexibility, adaptability, and problem-solving skills that machines cannot fully replicate.
How this applies to WorkfloPlus
WorkfloPlus is designed to support human-in-the-loop operations by guiding workers with clear digital work instructions while still allowing them to record observations, add notes, and capture real-world evidence. This means organisations get the benefits of standardisation without losing valuable human insight.
